Return Policy

1. General Policy

At HRNEE Smart Wear, we strive to ensure customer satisfaction with every purchase. Our return policy is designed to accommodate specific situations with appropriate solutions tailored to each case.

2. Product Defects

2.1. We allow exchanges within 15 days from the date of purchase if there is a product defect attributable to HRNEE Smart Wear.

2.2. To initiate an exchange due to a product defect, customers must provide proof of purchase and evidence of the defect. Please contact us immediately upon discovery of the issue.

2.3. The exchanged product will be subject to inspection to verify the defect. If the defect is confirmed, we will provide a replacement of the same product or a similar item of equal value, depending on availability.

3. Non-Returnable Items

3.1. HRNEE Smart Wear does not accept returns for reasons other than product defects.

3.2. Non-returnable items include but are not limited to:

  • Change of mind
  • Incorrect sizing chosen by the customer
  • Personal preference

4. Contact Us

For assistance with exchanges or inquiries regarding our return policy, please contact:

This return policy ensures clarity and fairness in managing exchanges for defective products while upholding our commitment to customer satisfaction at HRNEE Smart Wear.